1.) Account Setup
We will setup your
account after we have received payment
and we and/or our payment partner(s)
have screened the order(s) incase of
fraud. It is your responsibility to
provide us with an email address which
is not @ the domain(s) you are signing
up under.
2.) Content
All services provided
by us may only be used for lawful
purposes. This includes, but not
limited to: copyrighted material,
material we judge to be threatening or
obscene, pornography.
Examples of
unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero
tolerance stance against sending of
unsolicited e-mail, bulk emailing, and
spam. "Safe lists" and "double optin"
will be treated as spam. Any user who
sends out spam will have their account
terminated without notice.
We reserve the right to require
changes or disable as necessary any
web site, account, database, or other
component that does not comply with
this policy, at its sole discretion.
We also reserve the right to make any
such modifications in an emergency at
our sole discretion.
We reserve the right to charge the
holder of the account used to send any
unsolicited e-mail a clean up fee.
This cost of the clean up fee is left
entirely to the discretion of
Mpshosts.com. All rights reserved.
4.) Payment Information
You agree to supply
appropriate payment for the services
received from us, in advance of the
time period during which such services
are provided. You agree that until and
unless you notify Mpshosts.com of your
desire to cancel any or all services
received, those services will be
billed on a recurring basis.
We reserve the right to change the
monthly payment amount and any other
charges at anytime.
5.) Backups and Data Loss
Your use of the service
is at your sole risk. We are not
responsible for files and data
residing on your account. You agree to
take full responsibility for files and
data transferred and to maintain all
appropriate backup of files and data
stored on our servers.
6.) Cancellation and Refunds
We reserve the right to
cancel the account at any time.
Customers may cancel at any time. We
give you an unconditional 30 day money
back guarantee on managed shared
hosting, and reseller solution's.
Refund requests after 30 days will be
refunded on a prorated basis of any
unused time.
Only first-time accounts are eligible
for a refund. For example, if you've
had an account with us before,
cancelled and signed up again, you
will not be eligible for a refund or
if you have opened a second account
with us.
7.) Resource Usage
Users may not initiate
the following:
a) Use 25% or more of system resources
for longer then 90 seconds. There are
numerous activities that could cause
such problems; these include: CGI
scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive
real-time chat applications that
require server resources.
Remotely-hosted services are fully
allowed.
c) Run stand-alone, unattended
server-side processes at any point in
time on the server. This includes any
and all daemons, such as IRCD.
d) Run any software that interfaces
with an IRC (Internet Relay Chat)
network.
e) Run any gaming servers such as
counter-strike, half-life,
battlefield1492, etc
8.) Bandwidth Usage
You are allocated a
monthly bandwidth allowance. This
allowance varies depending on the
hosting package you purchase. Should
your account pass the allocated amount
we reserve the right to suspend the
account until the start of the next
allocation, suspend the account until
more bandwidth is purchased at an
additional fee, suspend the account
until you upgrade to a higher level of
package, terminate the account and/or
charge you an additional fee for the
overages. Unused transfer in one month
cannot be carried over to the next
month.
9.) Money back Guarantee
On dedicated servers,
and colocation no full refund will be
honored, the 30 day money back
guarantee does not apply. We reserve
the right to refund a prorated amount
or no refund at all.
10.) Price Change
The amount you pay for
hosting will never increase from the
date of purchase. We reserve the right
to change prices listed on our site,
and the right to increase the amount
of resources given to plans at any
time.
11.) Indemnification
Customer agrees that it
shall defend, indemnify, save and hold
us harmless from any and all demands,
liabilities, losses, costs and claims,
including reasonable attorney's fees
asserted against us, its agents, its
customers, officers and employees,
that may arise or result from any
service provided or performed or
agreed to be performed or any product
sold by customer, its agents,
employees or assigns. Customer agrees
to defend, indemnify and hold harmless
any liabilities arising out of; (1)
any injury to person or property
caused by any products sold or
otherwise distributed in connection
with us; (2) any material supplied by
customer infringing or allegedly
infringing on the proprietary rights
of a third party; (3) copyright
infringement and (4) any defective
products sold to customers from
Mpshosts.com and our hosting
provider's server.
12.) Disclaimer
We will not be
responsible for any damages your
business may suffer. We make no
warranties of any kind, expressed or
implied for services we provide. We
disclaims any warranty or
merchantability or fitness for a
particular purpose. This includes loss
of data resulting from delays, no
deliveries, wrong delivery, and any
and all service interruptions caused
by us and our employees.
13.) Changes to the TOS
We reserve the right to
revise our policies at any time
without notice.
|